Customer Service Executive


£20,000 - £30,000






Please ensure that you attached your CV in a useable format, i.e. Word doc and ensure you have attached your up to date contact details mobile, email etc

Added: 23/02/2021

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Goldman & Fine Group is looking to recruit an Accident Repair Bodyshop Customer Service Executive in the Salisbury area (4203).

My client is a busy, established chain of vehicle repair centres, offering an attractive rate of pay and a friendly, supportive workplace.

The Customer Service Executive, as part of the Customer Service Team, will:

  • discuss and take down repair requirements, creating necessary paperwork
  • arrange for estimates to be undertaken
  • book vehicles into the workshop, ensuring workshop capacity is maximised
  • organise the allocation of courtesy cars
  • book insurance engineers to authorise repairs
  • create and maintain accurate paperwork, such as files, reports and job cards
  • liaise between the bodyshop team and senior management
  • ensure customers receive the very best care
  • driving repeat business/retail visits
  • effectively manage customer expectations
  • represent the group appropriately

In return, our client is offering an excellent rate of pay and a professional, supportive workplace.

Applicants must:

  • be experienced in a senior customer service role within a bodyshop or car body repair centre
  • be computer literate
  • have excellent communication and customer service skills
  • be target-focused

How to apply:

please do not apply if you do not have a vehicle repair background

  • click on this advert and submit your CV
  • email your CV to Emma at Goldman & Fine
  • call Emma at Goldman & Fine
  • visit the Goldman & Fine website

Ref: 4203

If this is not the job for you, please send us your CV and we will discuss your needs. To find out more about our current vacancies, please call, download the “Goldman & Fine Recruitment Services” app or check our website.

“Customer Service Executive”

“Customer Service”

“Vehicle Repair”

“Accident Repair Bodyshop”

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